PRIVACY POLICY


In this Privacy Policy, the expressions “we”, “us” and “our” are a reference to Teraden Pty Limited, ACN 010 520 671, trading as Zelows Travel Goods and Handbags

Browsing the web site

We utilise “cookies” which enable us to monitor traffic patterns and to serve you more efficiently if you revisit the site. A cookie does not identify you personally but it does identify your computer. You can set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance.  Any information collected through the use of cookies may be used for general analysis of how the site is being viewed and used, but no personal information will be collected in this manner.  You may choose to turn off cookies using your browser preferences, however this may result in some reduced functionality as you view and use the web site.

Provision of Personal Information

Upon purchasing any goods from this web site, signing up to the Instyle Club or otherwise signing up to receive newsletters, catalogues or other information, you will be asked to provide personal information such as your name, date of birth, address and contact details.

Unless you object, this information may be used:

  • to send news, information about our activities and general promotional material which we believe may be useful to you;
  • to monitor who is accessing the web site or using services offered on the web site; and
  • to profile the type of people accessing the web site.

If you do not wish to have your personal information used in this manner or for any other specific purpose, you can e-mail us accordingly.

Credit card transactions and Paypal purchases are processed by a third party and we will not collect or store any credit card details from you.

Use of Personal Information

We will not sell or otherwise provide your personal information to a third party, or make any other use of your personal information, for any purpose which is not incidental to your use of this web site. For the removal of doubt, personal information will not be used for any purpose which a reasonable person in your position would not expect.

If you request us not to use personal information in a particular manner or at all, we will adopt all reasonable measures to observe your request but we may still use or disclose that information if:

  • we subsequently notify you of the intended use or disclosure and you do not object to that use or disclosure;
  • we believe that the use or disclosure is reasonably necessary to assist a law enforcement agency or an agency responsible for government or public security in the performance of their functions; or
  • we are required by law to disclose the information.

We will preserve the content of any e-mail you send us if we believe we have the legal requirement to do so.

Your e-mail message content may be monitored by us for trouble-shooting or maintenance purposes or if any form of e-mail abuse is suspected.

Personal information which we collect may be aggregated for analysis but in such circumstances we would ensure that individuals would remain anonymous.

All personal information which we collect (including your contact details and, if relevant, credit card details) is kept confidential to the best of our ability. You will appreciate, however, that we cannot guarantee the security of transmission.

We consider it is the responsibility of parents to monitor their children’s use of our web site. If you have any concerns regarding our collection of data from any users (including persons who are under the age of 18 years), please feel free to contact us.

You are entitled to have access to any personal information relating to you which you have previously supplied to us over this web site. You are entitled to edit or delete such information unless we are required by law to retain it.

If you wish to comment on or query our privacy policy, or if you wish to make an inquiry regarding any personal information relating to you which may be in our possession, contact us at enquiries@zelows.com.au